Overview

Diamex's founders have come from a background of building successful multi-national, technology based, outsourced service companies. Growing one customer at a time. Technology, consulting services and outsourced service business is what we have lived. Having done this successfully several times, we will make transitioning to outsourcing easier. We have our own clinical centers in California. We have set-up our Global Resource Center in India as our Back Office for Medical Billing Solution. Our Global Resource Center in India is working as our Back Office and managing our end-to-end Medical Billing work efficiently. We took lead to give our all Back Office work to our resource center in India so that our Clients should have faith, trust and confidence in us. We are proud to say that we have seen expansion in our work because of our Global Resource Center in India.

We have invested in technology so the offshore portion is as transparent as possible. Dialing our US office #s, you can reach your account team in India office. If they are not there, call is routed to our office here in West Hills; CA. Our customers find our team knowledgeable and easy to work with.

While any offshore outsourcer will sign pretty much anything to get your business, consider where the company is really located. Would you be in foreign courts if worst happens? Can you see the management team in the eye to address any issues? We are a US company with offshore office- not other way around. We are committed to excellence in outsourcing through support and participation in AABPO (American Association of Business Process Outsourcing). We are working to develop standards and ratings in the industry to help American businesses in their outsourcing process. Should you choose to do business with Diamex, we are here in the US and will resolve any issues in prompt and professional manner.

Our Vision:

Our vision is to deliver best-in-class medical billing solutions and high quality services that improve the speed, efficiency and results of your practice as it grow. Increasing our customers' collection rates and decreasing overhead costs is our goal.

Our Mission:

To assist healthcare providers in complete practice management and documenting their services so that they receive all of the reimbursement to which they are ethically entitled.

Our Values:

We believe in being an organization that people can count on to deliver well on our promises. We believe in dealing respectfully and compassionately with the people and organizations we serve for the benefit of our end customers. We believe in being an inspiring, optimistic organization that is continually open to new ideas and unique ways of doing things. We believe in the importance of working together to foster communication, increase efficiencies, and continue to learn in order to expand our possibilities. We believe in providing our employees an encouraging work environment with opportunities for learning and growing.